One-stop platform to manage processes of all your IPs - Trademarks, Copyrights, Industrial Designs, Patents, GI & Trade Secrets.
One-stop platform to manage processes of all your IPs - Trademarks, Copyrights, Industrial Designs, Patents, GI & Trade Secrets.
Effective Date: December 4, 2025
Last Updated: December 4, 2025
Version: 2.0
ipronline.com is owned and operated by Rah Legal Knowledge Process Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at Raheja Plaza-I, 201 A, LBS Marg, Ghatkopar (West), Mumbai – 400086, Maharashtra, India (hereinafter referred to as “we”, “us”, “our”, “ipronline.com“, “the Platform” or “the Company”).
Please read these Terms of Use (“Terms”) carefully and in their entirety before accessing, browsing, registering or using ipronline.com (the “Platform”). These Terms constitute a legally binding agreement between you (“User”, “you”, or “your”) and Rah Legal Knowledge Process Private Limited.
By accessing, browsing, creating an account or using any feature, service or content of this Platform, you expressly acknowledge, confirm and represent that:
(a) You have read these Terms in full;
(b) You understand the nature, scope, limitations and legal implications of these Terms;
(c) You agree to be bound by these Terms and all incorporated policies;
(d) You consent to comply with all applicable laws, including but not limited to the laws of India.
Your use of this Platform is governed by and subject to:
(a) The laws of India, including the Indian Contract Act, 1872; Information Technology Act, 2000; Consumer Protection Act, 2019 and all applicable intellectual property statutes;
(b) Rules, regulations and guidelines issued by competent authorities in India;
(c) International laws applicable to users accessing the Platform from outside India, to the extent not in conflict with Indian law.
(a) For users based in India: These Terms are governed by Indian law and disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra, India, subject to applicable consumer protection rights as detailed in Section 19 of these Terms.
(b) For users based outside India: While Indian law governs these Terms, you also remain subject to the laws of your country of residence or location of business. You are responsible for ensuring your use of the Platform complies with local laws.
If you do not agree with any part of these Terms, you are not authorized to access or use this Platform and must immediately cease all use. Continued use after reviewing these Terms constitutes your binding acceptance.
Users accessing the Platform from jurisdictions outside India acknowledge that:
(a) The Platform is operated from India and governed by Indian law;
(b) Services, features and content are designed primarily for compliance with Indian legal and regulatory requirements;
(c) You are responsible for compliance with local laws in your jurisdiction;
(d) Currency, time zones and procedures referenced are based on Indian standards unless otherwise specified;
(e) Cross-border data transfers may occur in accordance with our Privacy Policy and applicable law.
By using this Platform, you represent that:
(a) You are at least 18 years of age or have reached the age of majority in your jurisdiction;
(b) You have the legal capacity to enter into binding contracts;
(c) If representing a business entity, you are duly authorized to bind that entity to these Terms;
(d) You are not prohibited by law from using the Platform.
These Terms may be updated or modified at any time. Your continued use after modifications constitutes acceptance of the revised, latest Terms. You are advised to review these Terms periodically.
If you have questions about these Terms before proceeding, please contact:
Compliance Officer
Email: compliance@ipronline.com
Address: Rah Legal Knowledge Process Private Limited, Raheja Plaza-I, 201 A, LBS Marg, Ghatkopar (West), Mumbai – 400086, India
ipronline.com (hereinafter referred to as “the Platform”, “we”, “us”, or “our”) is a technology-enabled platform that provides:
(a) Process and workflow management systems for intellectual property (IP) procedures;
(b) Technology applications, supports for legal project management, related process control and management;
(c) Document logistics and digital storage solutions;
(d) Knowledge research, information resources, timelines and procedural information related to IP rights;
(e) Information tools and dashboards for tracking IP applications, registrations, renewals and IP life-cycle management;
(f) Consortium support to facilitate engagement with independent IP advocates and law firms at user’s own discretion.
The Platform is NOT:
(a) A law firm or legal practice;
(b) A provider of legal advice, legal opinions or legal representation;
(c) A substitute for independent legal counsel;
(d) An advocate or agent enrolled to appear before any court, tribunal or registry;
(e) A solicitor of legal work or legal services;
(f) A registered Trademark Agent under the Trade Marks Act, 1999;
(g) A registered Patent Agent under the Patents Act, 1970;
(h) Entitled to file applications in representative capacity before IP authorities.
We function solely as a technologically accessible application providing process management tools and facilitating connections between users and independent legal and management professionals. We do not practice law and do not hold ourselves out as legal practitioners.
ALL content, tools, templates, timelines, forms, procedural guidance, knowledge resources, articles, e-books, FAQs, dashboards, alerts and other materials provided on this Platform are:
(a) For general informational and educational purposes only;
(b) Designed to assist with process enablement and workflow management;
(c) NOT legal advice, legal opinions or legal recommendations;
(d) Subject to change based on statutory amendments and regulatory updates.
CRITICAL NOTICE: Merely accessing this website, creating an account, registering for services, submitting information, uploading documents, making payments, using our tools, communicating with us through any channel (email, phone, chat, contact forms, apps) or transaction of amounts for process management or project management DOES NOT create an attorney-client (advocate-client) relationship between you and ipronline.com or any of its affiliates, employees or representatives.
No payment of fees, no subscription purchase, no document upload and no communication through this Platform- individually or collectively- creates, implies or evidences any attorney-client relationship. Only a formal, written engagement executed directly with an enrolled, authorised advocate or IP law firm can create such an attorney-client relationship.
An attorney-client relationship arises ONLY when:
(a) You independently select, authorise and engage an enrolled advocate or IP law firm;
(b) You execute a separate written engagement agreement with such advocate or law firm;
(c) You provide explicit written authorization for such an advocate or law firm to represent you.
CRITICAL NOTICE: Any engagement you establish with an attorney is independent of the Platform’s objectives and operations. Such engagement may be documented through the Platform’s document-creation or docketing features, which serve solely as software tools/ supports for record-creation and record-keeping.
You MUST obtain independent legal advice from a qualified, enrolled advocate or IP attorney before:
(a) Making any decision that could affect your legal rights or obligations;
(b) Filing any IP application or response;
(c) Interpreting any official communication from IP authorities;
(d) Formulating legal strategies or positions;
(e) Responding to objections, oppositions or legal notices;
(f) Initiating or defending any legal proceedings.
In strict adherence to Rule 36, Chapter II, Part VI of the Bar Council of India Rules and in compliance with:
ipronline.com DOES NOT:
(a) Solicit legal work or advertise legal services, directly or indirectly;
(b) Engage in any form of legal practice or representation;
(c) Hold itself out as providing legal services;
(d) Offer inducements for engagement of legal services;
(e) Rank, rate, endorse or promote any advocate or law firm;
(f) Use circulars, advertisements, touts or promotional materials for legal services.
ipronline.com DOES:
(a) Provide factual information about technology platform capabilities;
(b) Offer process management and workflow tools using technology;
(c) Streamline standardized SOP implementation and TAT-based compliance management;
(d) Provide educational content about IP procedures, timelines and insights for MSMEs to create IP Assets;
(e) Enable document-creation application to record any user-initiated engagement with independent legal professionals;
(f) Maintain a technology infrastructure for document creation and e-docket management and secure e-doc locker;
(g) Support with process management software for information process, accounts, finance, documentation, dedicated customer service, IT infrastructure and IT-enabled tools.
Any descriptions of services, features or capabilities on this Platform, including in:
(a) Website content and service descriptions;
(b) Emails, SMS or in-app notifications;
(c) Educational articles, blog posts, e-books, educational videos;
(d) Product updates and announcements;
(e) Marketing communications;
are solely informational about the Platform’s technology and process management competencies and do NOT constitute solicitation of legal work or advertising of legal services.
The engagement of enrolled advocates or IP law firms for specialized legal handling (including but not limited to filings in representative capacity, drafting examination responses, attending hearings, conducting oppositions, enforcement actions and litigation) is:
(a) Subject to separate engagement terms between you and the advocate / law firm;
(b) Solely user-initiated based on your independent assessment;
(c) Completely OPTIONAL and at your / user’s sole discretion as per own requirement;
(d) Governed by professional responsibility rules applicable to that advocate / law firm.
ipronline.com and its employees, representatives and affiliates:
(a) Do NOT appear before courts, tribunals or IP registries;
(b) Do NOT hold out any entitlement or authorization to do so;
(c) Do NOT represent applicants in any legal or quasi-legal proceedings.
Any appearances before such authorities are made ONLY by independent enrolled advocates or authorized agents, upon your explicit written instructions and authorization, under separate professional engagement terms.
Any profiles, listings or information about independent advocates or IP law firms that may be provided on this Platform are:
(a) Non-promotional, factual information published upon user-initiation and based on user requests received;
(b) Directory-style and strictly for informational purposes only;
(c) Presented as essential information for micro and small enterprises;
(d) Provided for educational awareness without bias;
(e) Not endorsed, ranked or rated by ipronline.com.
The Platform:
(a) Does NOT offer inducements to advocates or law firms for client referrals;
(b) Does NOT receive commissions or fees from advocates or law firms;
(c) Does NOT have any financial arrangements that could influence advocate selection;
(d) Maintains neutrality in all professional listings.
You are solely responsible for:
(a) Independently verifying credentials of any law firm or advocate/law professionals;
(b) Conducting due diligence before engagement;
(c) Evaluating qualifications, experience and suitability;
(d) Negotiating fees and engagement terms directly;
(e) Making independent decisions about legal representation.
The Platform makes NO representations or warranties regarding:
(a) Competence, expertise or qualifications of listed professionals;
(b) Outcomes of services provided by such professionals;
(c) Professional conduct or ethics compliance;
(d) Suitability for your specific legal needs.
Process guidance, information and references on this Platform regarding forms, fees, classes, timelines, hearings, notifications, objections, oppositions and other procedural matters reflect:
(a) Public frameworks published by the Intellectual Property Office of India;
(b) General procedural information available in public domain;
(c) Our understanding, based on common knowledge, practices and experience.
All procedural information is:
(a) Subject to amendments by regulatory authorities;
(b) Potentially outdated at any given time;
(c) General in nature and may not apply to specific cases;
(d) Provided without warranty of accuracy or completeness.
Users MUST rely on and verify all statutory and procedural information against:
(a) Official publications of the Controller General of Patents, Designs and Trademarks (CGPDTM);
(b) Official communications from the Trade Marks Registry;
(c) Official Gazette notifications;
(d) Applicable statutes, rules and regulations as amended from time to time;
(e) Orders, circulars and practice directions issued by IP authorities.
The Platform shall NOT be liable for:
(a) Delays or missed deadlines due to procedural flow or changes;
(b) Incorrect or outdated procedural information;
(c) Variations in local practice or interpretation;
(d) Consequences of relying on Platform information without detailed verification.
To access certain Platform features, you must:
(a) Register and create a user account as per the service terms of the Platform;
(b) Provide accurate, current and complete information;
(c) Maintain and promptly update your account information;
(d) Be at least 18 years of age or the age of majority in your jurisdiction;
(e) Have legal capacity to enter into binding contracts.
You are responsible for:
(a) Maintaining the confidentiality of your account credentials (username, password, OTP);
(b) All activities that occur under your account, whether or not authorized;
(c) Promptly notifying us of any unauthorized access or security breach;
(d) Using strong passwords and enabling available security features;
(e) Logging out promptly from shared or public devices.
You must NOT:
(a) Share your account credentials with others;
(b) Create multiple accounts for the same entity or individual;
(c) Use another person’s account without authorization;
(d) Transfer, sell or assign your account to others;
(e) Use automated tools or bots to create accounts.
We reserve the right to suspend or terminate your account:
(a) Immediately and without prior notice for violations of the Platform terms;
(b) For suspected fraudulent, abusive or illegal activity;
(c) For breach of applicable laws or regulations;
(d) For providing false, misleading or incomplete information;
(e) For non-payment of applicable fees;
(f) At our sole discretion for platform integrity or security concerns.
Upon termination, your right to access and use the Platform ceases immediately, though certain provisions of these terms shall survive as specified in Section 21.
You may use the Platform ONLY for:
(a) Legitimate IP process management purposes;
(b) Accessing tools and information for your own IP management;
(c) Educational and informational purposes consistent with these terms.
(d) Connecting with independent legal professionals for evaluation at your discretion;
You shall NOT:
Content-Related Prohibitions:
(a) Post, upload, transmit or share any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of privacy, hateful or racially/ethnically/
(b) Impersonate any person or entity, or falsely state or misrepresent your affiliation;
(c) Forge headers or manipulate identifiers to disguise the origin of content;
(d) Post content containing software viruses, malware or malicious code;
(e) Upload or share content infringing any intellectual property rights;
(f) Share false, misleading or deceptive information;
(g) Post spam, unsolicited advertising or promotional content.
Platform Integrity Prohibitions:
(h) Interfere with or disrupt the Platform’s operation or servers;
(i) Attempt unauthorized access to any portion of the Platform;
(j) Use automated systems (bots, scrapers, crawlers) except as expressly permitted;
(k) Reverse engineer, decompile or disassemble any Platform software;
(l) Remove, alter or obscure any proprietary notices or labels;
(m) Circumvent any security or access control measures;
(n) Engage in denial-of-service attacks or similar disruptive activities.
Legal Compliance Prohibitions:
(o) Use the Platform for any unlawful purpose or to violate any applicable law;
(p) Facilitate, encourage or enable violations of these terms by others;
(q) Use the Platform in any manner that could damage, disable, overburden or impair it;
(r) Collect or harvest personal information about other users without consent.
You are solely responsible for all content you post, upload or transmit through the Platform, including:
(a) Accuracy and legality of such content;
(b) Obtaining all required written rights, permissions and consents;
(c) Compliance with applicable laws and third-party rights;
(d) Consequences arising from such content.
By posting content on the Platform, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish and display such content solely for the purposes of operating, providing and improving the Platform services.
This license:
(a) Does not transfer ownership of your content to us;
(b) Is limited to Platform operations and service provision;
(c) Terminates when you delete the content, except for backup copies retained in accordance with our data retention policy;
(d) Does not permit use for unrelated commercial purposes without your consent.
ipronline.com functions as an “intermediary” as defined under Section 2(w) of the Information Technology Act, 2000 and is subject to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (as amended) (“IT Rules”).
In accordance with the IT Rules, the Platform:
(a) Publishes these terms and privacy policy prominently;
(b) Informs users of prohibited content and conduct;
(c) Implements a grievance redressal mechanism;
(d) Cooperates with law enforcement and statutory authorities;
(e) Takes down unlawful content upon receiving proper notice or orders.
Subject to compliance with IT Rules and the IT Act, the Platform seeks protection under Section 79 of the IT Act for third-party content posted by users. However, this protection does not extend to content posted by the Platform itself or content which the Platform has actual knowledge of being unlawful.
The Platform reserves the right, but has no obligation, to:
(a) Monitor, review or moderate user-generated content;
(b) Remove or disable access to content that violates these terms or applicable law;
(c) Preserve content and user information for legal compliance;
(d) Report illegal activity to appropriate authorities.
We will comply with valid legal orders, court directions and compliance requirements from authorized government agencies in accordance with applicable law, including but not limited to:
(a) Information disclosure requests;
(b) Blocking or disabling access to specific content;
(c) Content takedown orders;
(d) Sharing user information strictly when legally mandated.
In accordance with Rule 3(2) of the IT Rules, we have appointed a Grievance Officer to address user complaints and concerns.
Contact Details:
Users may file grievances regarding:
(a) Content that violates the published terms or applicable law;
(b) Intellectual property infringement claims;
(c) Privacy concerns or data protection issues;
(d) Account access or technical issues;
(e) Compliance with IT Rules or other regulations;
(f) Any other platform-related concerns.
(1) Submission: Submit your grievance through the designated channel (email) with:
(2) Acknowledgement: We will acknowledge receipt within 24 hours of submission.
(3) Resolution: We will investigate and resolve the grievance within 15 days of receipt, subject to the complexity of the matter.
(4) Communication: You will be informed of the action taken or resolution reached.
If you are dissatisfied with the resolution, you may:
(a) Request reconsideration with additional information;
(b) Approach the Grievance Appellate Committee (GAC) established under the IT Rules;
(c) Pursue legal remedies available under applicable law.
For content removal requests based on:
(a) Copyright infringement: Follow the procedure in Section 13 (Intellectual Property Rights);
(b) Defamation or privacy violations: Provide legal notice or court order where applicable;
(c) Other legal grounds: Submit appropriate legal documentation.
We will process legitimate takedown requests with utmost importance in accordance with applicable law and within prescribed timelines.
Your use of the Platform is also governed by our Privacy Policy (available at https://ipronline.com/privacy-
Information you share with ipronline.com through:
(a) Website forms, portals or account dashboards;
(b) Email communications;
(c) Document uploads;
(d) Chat or messaging features;
(e) Support tickets;
is handled in accordance with our privacy policy and security standards for the purpose of process management and workflow services.
We implement reasonable technical and organizational security measures to protect your information, including:
(a) Encryption of data in transit and at rest;
(b) Access controls and authentication mechanisms;
(c) Regular security audits and updates;
(d) Employee training on data protection;
(e) Incident response procedures.
However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.
We retain user data for:
(a) The duration necessary to provide Platform services;
(b) Compliance with legal and regulatory obligations;
(c) Resolution of disputes and enforcement of agreements;
(d) Business record-keeping and audit purposes.
You may request deletion of your data subject to applicable legal requirements and legitimate business needs.
We may share your information with:
(a) Independent advocates or law firms you choose to engage (with your consent);
(b) Service providers and vendors who assist in Platform operations (under confidentiality obligations);
(c) Government authorities when legally required or in response to valid legal process;
(d) Professional advisors (lawyers, auditors, consultants) under confidentiality;
(e) Business transferees in the event of merger, acquisition or sale (with notice to you).
We do NOT sell your personal information to third parties.
CRITICAL NOTICE – READ CAREFULLY:
The User hereby acknowledges, understands and unconditionally agrees that:
ALL information, data, documents, communications, correspondence, files, records, queries, instructions and materials of whatsoever nature and in whatsoever form (whether oral, written, electronic, digital or otherwise, collectively referred to as “User Information“), that are:
(a) Submitted to ipronline.com through its website, portal or platform;
(b) Transmitted via email to any ipronline.com email address;
(c) Uploaded to any ipronline.com server, database or storage system;
(d) Communicated through any ipronline.com contact form, chat interface, messaging system or communication channel;
(e) Shared with any employee, representative, agent or personnel of ipronline.com;
(f) Stored, processed or managed by ipronline.com systems;
(g) Generated, created or produced using i ipronline.com tools, templates or features;
ARE NOT AND SHALL NOT BE:
(a) Protected by attorney-client privilege (advocate-client privilege);
(b) Covered by legal professional privilege;
(c) Subject to solicitor-client confidentiality;
(d) Protected by work product doctrine or litigation privilege;
(e) Covered by any statutory, common law or equitable privilege relating to legal communications;
(f) Subject to any confidentiality privilege that attaches to communications between a client and their legal counsel;
(g) Protected from disclosure, discovery, subpoena or compelled production in any legal, administrative, regulatory or judicial proceeding.
The User expressly acknowledges and agrees that the absence of attorney-client privilege and legal professional privilege with respect to User Information shared with ipronline.com is founded upon the following uncontroverted legal realities:
(A) ipronline.com is Not a Law Firm or Legal Practitioner
ipronline.com is a technology platform providing process management, workflow tools, document logistics, business strategies and informational resources.
(a) Is not a law firm, legal practice or legal service provider;
(b) Does not practice law in any jurisdiction;
(c) Does not provide legal advice, legal opinions or legal representation;
(d) Is not enrolled as an advocate, attorney, solicitor or legal practitioner with any Bar Council, Law Society or regulatory body;
(e) Is not presenting itself as a trademark agent or patent agent under any competent regulatory body;
(f) Does not hold itself out as providing legal services or advice on law of any nature;
(g) Cannot and does not enter into attorney-client relationships.
(B) No Attorney-Client Relationship Exists or Can Exist
No attorney-client relationship, advocate-client relationship or any relationship giving rise to legal professional privilege exists, has existed or shall exist between:
(a) The User and ipronline.com;
(b) The User and any employee, officer, director, agent or representative of ipronline.com;
(c) The User and any affiliate, subsidiary or associated entity of ipronline.com.
The creation of an account, submission of information, use of platform features, payment of fees or any other interaction with ipronline.com does not and cannot create any relationship that would give rise to attorney-client privilege or legal professional privilege.
(C) Privilege Cannot Attach to Non-Legal Communications
Under established legal principles in India (including Sections 126-129 of the Indian Evidence Act, 1872) and internationally, attorney-client privilege and legal professional privilege attach only to:
(a) Confidential communications between a client and their enrolled, authorized legal counsel;
(b) Communications made for the purpose of seeking or providing legal advice;
(c) Communications within the scope of a legal representation relationship.
Since ipronline.com is not legal counsel and does not provide legal advice, no communication with ipronline.com can satisfy the foundational requirements for the attachment of any legal privilege.
The User explicitly acknowledges and accepts that:
(A) Disclosure Obligations
User Information shared with ipronline.com may be subject to:
(a) Compelled disclosure pursuant to court orders, subpoenas, summons or legal process;
(b) Production in response to lawful requests from government authorities, regulatory bodies or law enforcement agencies;
(c) Disclosure in legal, administrative, arbitral or regulatory proceedings;
(d) Sharing with third parties as required by applicable law;
(e) Discovery and inspection in litigation or dispute resolution proceedings.
ipronline.com shall not be liable, responsible or accountable for any such disclosure made in compliance with legal obligations or lawful demands.
(B) No Duty to Resist Disclosure
(a) Has no legal duty, obligation or ability to assert attorney-client privilege or any legal privilege on behalf of the User;
(b) Has no obligation to resist, oppose or challenge demands for disclosure of User Information on grounds of privilege;
(c) Is not obligated to notify the User prior to disclosure where prohibited by law or court order;
(d) Cannot claim privilege over User Information as ipronline.com is not the holder of any such privilege.
(C) Waiver and Release
By using ipronline.com and sharing User Information, the User:
(a) Clearly excludes any expectation or understanding that ipronline.com offers legal representation or advisory services;
(b) Waives any expectation of attorney-client privilege or legal professional privilege with respect to such information;
(c) Releases ipronline.com from any claim, liability or responsibility arising from disclosure of User Information;
(d) Acknowledges that no privilege has been created that could be waived or asserted;
(e) Accepts full responsibility for the consequences of sharing information through the Platform;
(f) Agrees to indemnify ipronline.com
The User acknowledges that attorney-client or legal professional privilege arises only upon fulfillment of all requisite legal conditions, none of which shall impose any obligation, liability or association upon ipronline.com, whether directly or indirectly, in relation to any legal services.
(A) Direct Communication with Independent Legal Counsel / Law Firm
The information shall be communicated, with express authorization, directly to a duly appointed advocate, attorney or law firm who:
(a) Is duly enrolled with and in good standing before the Bar Council of India or relevant State Bar Council;
(b) Is independently selected, chosen and engaged by the User at the User’s sole and absolute discretion;
(c) Has no employment, agency, partnership, joint venture or representative relationship with ipronline.com;
(d) Is a completely separate and independent legal entity or practitioner from i ipronline.com;
(e) Operates independently of and is not subject to any control by ipronline.com.
(B) Formal Legal Representation Engagement
Such communication must occur within the specific context of:
(a) A formal, documented legal representation engagement or retainer agreement;
(b) A relationship where the advocate or law firm has been expressly authorized by the User to provide legal advice or representation;
(c) An engagement that the User has initiated, negotiated and consented to independently of ipronline.com;
(d) A professional relationship governed by a separate written engagement letter, form or agreement executed between the User and the independent advocate or law firm.
(C) Professional Obligations of Independent Counsel, Independent Law Firm
Any privilege that may exist is:
(a) Subject exclusively to the professional obligations, duties and ethical rules applicable to that independent advocate or law firm;
(b) Governed by the Bar Council of India Rules, applicable State Bar Council regulations and professional conduct standards;
(c) Entirely independent of, separate from and unconnected to ipronline.com;
(d) Not offered, guaranteed, warranted or assured by ipronline.com;
(e) Unequivocally outside the control, purview or responsibility of ipronline.com.
The User expressly acknowledges, understands and agrees that:
(A) Complete Corporate and Legal Separation
Any advocate, attorney, law firm, IP agent or legal professional that the User may engage (whether through connections facilitated by ipronline.com or otherwise) is:
(a) A completely separate and independent legal entity or professional;
(b) Not an employee, agent, representative, partner, joint venturer, franchisee, affiliate or subsidiary of ipronline.com;
(c) Not acting on behalf of, under the direction of or subject to the control of ipronline.com
(d) Solely and exclusively responsible for their own professional conduct, services, advice and representations;
(e) Subject to their own professional liability, malpractice exposure and ethical obligations;
(f) Bound by professional rules and regulations that are entirely separate from any terms governing ipronline.com.
(B) No Vicarious Liability or Responsibility
(a) Bears NO responsibility, liability or accountability for the professional services, advice, conduct or omissions of any independent advocate or law firm;
(b) Makes NO representations or warranties regarding the competence, expertise, ethics or quality of services of any independent legal professional;
(c) Has NO control over the professional judgment, strategies or recommendations of independent counsel;
(d) Is NOT vicariously liable for any malpractice, negligence, breach of duty or professional misconduct by independent legal professionals;
(e) Cannot be held responsible for any breach of privilege, confidentiality or professional duty by independent advocates or law firms.
(C) Separate Contractual Relationships
The User’s engagement with any independent advocate or law firm:
(a) Creates a separate and independent contractual relationship governed by its own terms;
(b) Is NOT a part of, governed by or connected to the User’s agreement with ipronline.com;
(c) Is subject to separate fee arrangements, engagement terms and scope of work negotiated directly between the User and the independent professional;
(d) Does NOT create any obligation, liability or responsibility on the part of ipronline.com.
By using ipronline.com and sharing User Information, the User represents, warrants and covenants that:
(a) The User has read, understood and accepts this Section 12 in its entirety;
(b) The User understands that NO attorney-client privilege or legal professional privilege attaches to User Information shared with ipronline.com;
(c) The User has been advised to obtain independent legal counsel regarding the implications of sharing information through a non-privileged channel;
(d) The User accepts full responsibility for the decision to share information through ipronline.com with full knowledge of the absence of privilege;
(e) The User shall NOT assert, claim or allege that any privilege exists or existed with respect to User Information shared with ipronline.com;
(f) The User releases, discharges and holds harmless ipronline.com from any claims arising from the non-privileged status of User Information;
(g) The User understands that if privileged communication is required, such communication must be made DIRECTLY to an independently engaged advocate or law firm and NOT through ipronline.com;
(h) The User shall indemnify ipronline.com
This Section 12 shall be interpreted:
(a) In accordance with the laws of India, including the Indian Evidence Act, 1872 (particularly Sections 126-129 relating to professional communications), the Advocates Act, 1961 and Bar Council of India Rules;
(b) To provide maximum clarity regarding the absence of privilege for communications with ipronline.com;
(c) To protect ipronline.com from any claims, assertions or allegations of privilege, confidentiality duties or professional obligations that apply exclusively to legal practitioners;
(d) In the manner most favorable to upholding the validity and enforceability of these provisions.
All intellectual property rights in and to the Platform, including but not limited to:
(a) Website design, layout and appearance;
(b) Software, code, algorithms and technology;
(c) Logos, trademarks, service marks and brand names (including “ipronline,” “TROM” and associated marks);
(d) Content, text, graphics, images and videos created by us;
(e) Databases, compilations and data structures;
(f) Workflows, templates and process frameworks;
(g) Know-how, trade secrets and proprietary methods;
are owned by Rah Legal Knowledge Process Private Limited, its licensors or respective rights holders and are protected by Indian and international intellectual property laws, including but not limited to the Trade Marks Act, 1999, Copyright Act, 1957, Patents Act, 1970, Designs Act, 2000 and applicable international treaties.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
(a) Access and use the Platform for its intended purposes;
(b) Download and use materials expressly made available for download;
(c) Use tools and features as provided.
This license does NOT permit you to:
(a) Reproduce, distribute, modify or create derivative works;
(b) Reverse engineer, decompile or disassemble any Platform components;
(c) Remove, alter or obscure any proprietary notices;
(d) Use Platform content or marks in your own products or services;
(e) Frame or mirror any Platform content without permission.
(A) Retention of Ownership
You retain all ownership rights, title and interest in and to all content, data, documents, information and materials that you create, upload, submit, post or transmit to or through the Platform (“User Content”).
(B) Limited License Grant to Platform
By uploading User Content, you hereby grant to ipronline.com a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to:
(a) Use, reproduce, store and process such User Content solely for the purposes of:
(b) Modify, adapt and reformat User Content solely to the extent necessary for:
(c) Transmit and disclose User Content solely:
(C) Scope Limitations of License Grant
The license granted to ipronline.com in subsection 13.3(B) above is subject to the following limitations:
(a) Limited in Purpose: Strictly confined to operating the Platform and providing services to you;
(b) Non-Exclusive: You retain the right to use, license, distribute or exploit your User Content in any manner you choose;
(c) Revocable: The license terminates when you delete User Content or close your account, except for backup copies retained in accordance with our data retention policy;
(d) Not a Transfer of Ownership: This license does NOT constitute a sale, assignment or transfer of any ownership rights.
(D) User Representations Regarding Content
By uploading User Content, you represent and warrant that:
(a) You own or have obtained all necessary rights, permissions, licenses and consents to upload and grant the license described in this Section 13.3;
(b) Your User Content does not infringe, violate or misappropriate any third-party intellectual property rights, privacy rights or other proprietary rights;
(c) You have the authority to grant the license described in this Section 13.3;
(d) Your User Content complies with these Terms and all applicable laws.
“ipronline,” “TROM” and associated logos are trademarks or registered trademarks of Rah Legal Knowledge Process Private Limited. You may not use these marks without our prior written permission. Unauthorized use may violate trademark laws.
If you believe that your copyrighted work has been infringed on the Platform, please submit a notice to our Grievance Officer with:
(a) Identification of the copyrighted work claimed to be infringed;
(b) Identification of the infringing material and its location on the Platform;
(c) Your contact information (email, phone, address);
(d) A statement that you have a good faith belief that the use is unauthorized;
(e) A statement of accuracy under penalty of perjury;
(f) Your physical or electronic signature.
We will investigate and take appropriate action in accordance with applicable law, which may include removing the allegedly infringing content.
If your content was removed due to a copyright claim and you believe the removal was erroneous, you may submit a counter-notice with:
(a) Identification of the removed content;
(b) Your contact information;
(c) A statement under penalty of perjury that the content was removed by mistake or misidentification;
(d) Consent to jurisdiction of Indian courts;
(e) Your physical or electronic signature.
The Platform offers various subscription plans and service packages with different features and pricing. Details of each plan are available on our pricing page.
(a) All fees are clearly displayed at the time of subscription or purchase;
(b) Prices are in Indian Rupees (INR) unless otherwise stated;
(c) Fees are one-time or recurring as specified for each service;
(d) Prices are subject to change with notice; existing subscriptions continue at original rates until renewal;
(e) All fees are inclusive of applicable taxes (GST).
(a) Payment must be made in advance through authorized payment gateways;
(b) We accept credit/debit cards, net banking, UPI and other methods as displayed;
(c) You authorize us to charge your payment method for applicable fees;
(d) All transactions are processed securely in compliance with payment card industry standards.
(a) Recurring subscriptions (only for applicables ones) automatically renew at the end of each billing cycle;
(b) You will be notified before renewal with the renewal amount;
(c) You may cancel auto-renewal through your account settings;
(d) Cancelled subscriptions remain active until the end of the paid period.
Our refund policy is governed by our published Refund Policy available at [https://ipronline.com/refund-
(A) General Refund Principles:
(a) Refund requests must be submitted within 7 days of purchase for platform subscription fees;
(b) Government payments/charges and third-party professional fees, if applicable, are non-refundable under any circumstances;
(c) Refunds are processed to the original payment method within 7-14 business days of approval;
(d) Service-specific refund conditions apply as specified at the time of purchase.
(B) No Refund Circumstances:
Refunds will NOT be provided in the following circumstances:
(a) After services have been substantially delivered or utilized;
(b) For user errors, change of mind or failure to use services beyond the refund eligibility period;
(c) For violations of these Terms resulting in account termination;
(d) For government fees, official charges and professional fees already paid to third parties;
(e) After applications have been filed with government authorities;
(f) After documents have been prepared and delivered to the user.
(C) Consumer Protection Act Rights:
Where the Consumer Protection Act, 2019 mandates refunds or provides statutory remedies, we will comply with such legal requirements. Nothing in this Section limits statutory consumer rights that cannot be waived by agreement.
Generaly all fees are inclusive of applicable taxes (GST). No addfitional taxes are charged, unless such are demaded by government. You are responsible for all applicable taxes associated with your purchase, except where we are legally required to collect such taxes, in which case they will be added to your invoice.
The Platform may contain links to third-party websites, applications or resources (such as IP office portals, payment gateways, information sources) for your convenience.
These links do NOT constitute:
(a) Endorsement of the third-party or their content;
(b) Association or partnership with the third party;
(c) Verification of accuracy or reliability of third-party information;
(d) Recommendation to use such services.
We have NO control over and assume NO responsibility for:
(a) Content, policies or practices of third-party sites;
(b) Availability or uptime of external services;
(c) Security or privacy practices of linked sites;
(d) Accuracy of information on external platforms;
(e) Transactions or interactions with third parties.
You access third-party sites at your own risk. We recommend:
(a) Reviewing their terms and privacy policies;
(b) Exercising caution with personal information;
(c) Verifying information independently;
(d) Using secure connections and antivirus protection.
The Platform may integrate with third-party services (payment processors, cloud storage, communication tools, technology applications). Your use of such integrated services is subject to their respective terms and policies.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM, INCLUDING ALL CONTENT, INFORMATION, TOOLS, SERVICES AND MATERIALS, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND.
WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
(a) Merchantability – fitness for any particular purpose;
(b) Non-infringement – freedom from third-party claims;
(c) Accuracy – completeness, reliability or currency of information;
(d) Availability – uninterrupted, secure or error-free operation;
(e) Timeliness – meeting specific deadlines or timelines;
(f) Quality – meeting specific standards or expectations;
(g) Fitness for Purpose – suitability for your specific needs;
(h) Title – freedom from liens or encumbrances;
(i) Quiet Enjoyment – undisturbed use;
(j) Integration – absence of bugs or defects.
While we strive to provide accurate and current information, we make NO warranty that:
(a) Platform content is accurate, complete or up-to-date;
(b) Procedural information reflects current IP office practices;
(c) Timelines and deadlines are reliable or guaranteed;
(d) Legal information is comprehensive or applicable to your situation;
(e) Tools and calculators produce error-free results.
We do NOT warrant that:
(a) The Platform will be available at all times or free from interruptions;
(b) Defects or errors will be corrected promptly or at all;
(c) The Platform is free from viruses, malware or harmful components;
(d) Data transmission will be secure or error-free;
(e) Server or system failures will not occur.
We make NO warranties regarding:
(a) Services provided by independent advocates or law firms;
(b) Outcomes of IP applications or legal proceedings;
(c) Actions or omissions of IP authorities or government agencies;
(d) Third-party websites, tools or integrations.
Platform content is informational only and is NOT a substitute for:
(a) Professional legal advice from qualified counsel;
(b) Expert opinions on specific legal matters;
(c) Customized strategies for your circumstances;
(d) Formal legal representation.
You acknowledge and agree that:
(a) You use the Platform entirely at your own risk;
(b) You are responsible for evaluating the accuracy and usefulness of all content;
(c) You will obtain independent professional advice as needed;
(d) You will verify all information before relying on it;
(e) You have adequate resources to evaluate legal matters independently.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF RAH LEGAL KNOWLEDGE PROCESS PRIVATE LIMITED, IPRONLINE.COM, ITS AFFILIATES, PARENT COMPANIES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS AND SUPPLIERS (COLLECTIVELY, “PLATFORM PARTIES”) ARISING OUT OF OR RELATED TO:
(a) Your use of or inability to use the Platform;
(b) These Terms or any services provided;
(c) Any content or information on the Platform;
(d) Any third-party conduct or content;
SHALL BE LIMITED TO THE GREATER OF:
(1) The amount you paid to us in the 12 months preceding the claim, OR
(2) INR 10,000 (Ten Thousand Rupees)
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM PARTIES SHALL NOT BE LIABLE FOR ANY:
(A) Indirect or Consequential Damages:
(a) Loss of profits, revenue, business or business opportunities;
(b) Loss of data, information or goodwill;
(c) Loss of anticipated savings or business relationships;
(d) Reputational harm or damage to brand value;
(e) Business interruption or operational disruptions.
(B) Incidental or Special Damages:
(a) Costs of procuring substitute services;
(b) Expenses incurred due to Platform unavailability;
(c) Damages for delay, error or failure in services;
(d) Costs of recovery or mitigation.
(C) Punitive or Exemplary Damages:
(a) Damages designed to punish or deter;
(b) Statutory penalties beyond actual damages;
(c) Exemplary or nominal damages.
This limitation applies REGARDLESS of:
(a) The legal theory (contract, tort, negligence, strict liability or otherwise);
(b) Whether the Platform Parties were advised of the possibility of such damages;
(c) Whether a remedy fails of its essential purpose.
THE PLATFORM PARTIES ARE NOT LIABLE FOR:
(A) Technical Issues:
(a) System downtime, outages or maintenance;
(b) Data loss, corruption or unauthorized access;
(c) Security breaches beyond our reasonable control;
(d) Compatibility issues with user devices;
(e) Third-party service failures (payment gateways, cloud providers).
(B) Third-Party Actions:
(a) Actions or omissions of independent advocates or law firms;
(b) Services provided by third-party professionals;
(c) Content or advice from external sources;
(d) Conduct of other Platform users;
(e) Government actions or policy changes.
(C) IP Application Matters:
(a) Rejection, objection or refusal of IP applications;
(b) Missed deadlines or procedural failures;
(c) Errors in applications, forms or submissions;
(d) Adverse decisions by IP authorities;
(e) Infringement claims by third parties;
(f) Loss of IP rights due to non-renewal or cancellation.
(D) Legal and Regulatory Matters:
(a) Changes in laws, rules or regulations;
(b) Interpretation or application of legal provisions;
(c) Outcomes of legal proceedings;
(d) Enforcement actions by authorities.
We are NOT liable for any failure or delay in performance due to causes beyond our reasonable control, including:
(a) Acts of God, natural disasters, epidemics, pandemics;
(b) War, terrorism, civil unrest, strikes, labor disputes;
(c) Government lockdowns, actions, embargoes, sanctions;
(d) Internet or telecommunications failures;
(e) Power outages, server failures, cyberattacks;
(f) Supplier or vendor failures.
Some jurisdictions do not allow certain limitations on implied warranties or exclusions/limitations of liability. In such jurisdictions:
(a) These limitations apply to the maximum extent permitted by law;
(b) Platform Parties’ liability is limited to the extent legally permissible;
(c) Statutory consumer rights and remedies remain unaffected.
You acknowledge that:
(a) These limitations reflect an agreed allocation of risk between you and us;
(b) We would not provide the Platform without these limitations;
(c) The fees charged reflect these risk allocations;
(d) These limitations are reasonable given the nature of the Platform.
You agree to indemnify, defend and hold harmless Rah Legal Knowledge Process Private Limited, ipronline.com, its affiliates, parent companies, subsidiaries, directors, officers, employees, agents, contractors, licensors, suppliers and service providers (collectively, “Indemnified Parties”) from and against any and all:
(a) Claims, demands, actions, suits or proceedings;
(b) Liabilities, losses, damages, penalties or fines;
(c) Costs and expenses (including reasonable legal fees and court costs);
(d) Judgments, settlements or awards;
Arising out of or in any way connected with:
(A) Your Use of Platform:
(a) Your access to or use of the Platform or services;
(b) Your violation of these Terms or any applicable law;
(c) Your negligence, misconduct or wrongful acts;
(d) Your breach of any representation or warranty made herein.
(B) Your Content:
(a) Content you post, upload, transmit or share on the Platform;
(b) Infringement of any third-party intellectual property, privacy or other rights;
(c) False, misleading, defamatory or harmful content;
(d) Violation of confidentiality or non-disclosure obligations.
(C) Your IP Matters:
(a) IP applications filed through Platform assistance;
(b) Your interactions with IP authorities or registries;
(c) Claims of infringement against you by third parties;
(d) Disputes with competitors, opponents or other parties.
(D) Third-Party Engagement:
(a) Your engagement of independent advocates or law firms;
(b) Professional services rendered by such third parties;
(c) Disputes arising from such professional relationships;
(d) Payment disputes or fee disagreements.
(E) Misrepresentation Claims:
(a) Any claim that ipronline.com provided unauthorized legal services or practiced law;
(b) Assertions that ipronline.com misrepresented its role or capabilities;
(c) Claims that communications with ipronline.com should be treated as attorney-client privileged communications;
(d) Contentions that ipronline.com should be held to professional standards applicable to legal practitioners.
You agree to:
(a) Cooperate fully in the defense of any indemnified claim;
(b) Provide all necessary information and assistance;
(c) NOT settle any claim without our prior written consent;
(d) Bear all costs of defense and settlement.
We reserve the right to:
(a) Assume exclusive defense and control of any indemnified matter;
(b) Require you to participate in defense at your expense;
(c) Approve any settlement that affects our rights or imposes obligations on us.
We will:
(a) Promptly notify you of any claim subject to indemnification;
(b) Provide reasonable information and assistance in defense;
(c) Allow you to control defense (subject to our approval rights).
Your indemnification obligations are not contingent on timely notice but may be reduced to the extent you are prejudiced by delay.
Your indemnification obligations survive termination of these Terms and your use of the Platform.
These Terms of Use, your use of the Platform and any disputes arising therefrom shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law.
Specific applicable laws include but are not limited to:
(a) Indian Contract Act, 1872;
(b) Information Technology Act, 2000 and all rules made thereunder;
(c) Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (as amended);
(d) Trade Marks Act, 1999 and Trade Marks Rules, 2017;
(e) Copyright Act, 1957 and Copyright Rules, 2013;
(f) Patents Act, 1970 and Patents Rules, 2003;
(g) Designs Act, 2000 and Designs Rules, 2001;
(h) Geographical Indications of Goods (Registration and Protection) Act, 1999;
(i) Consumer Protection Act, 2019;
(j) Consumer Protection (E-Commerce) Rules, 2020;
(k) Advocates Act, 1961;
(l) Bar Council of India Rules (particularly Chapter II, Part VI, Rule 36);
(m) Indian Evidence Act, 1872 (particularly Sections 126-129);
(n) Code of Civil Procedure, 1908;
(o) Any other applicable central or state legislation.
For all users based in India, located in India or accessing the Platform from within India:
Subject to Section 19.3 (Consumer Protection Rights) and Section 19.5 (Special Jurisdiction for Specific Matters), the courts at Mumbai, Maharashtra, India shall have exclusive jurisdiction to entertain, adjudicate and determine any suit, action, proceeding, dispute, claim or controversy arising out of or relating to:
(a) These Terms of Use or any breach thereof;
(b) Your use of or inability to use the Platform;
(c) Any services, subscriptions or transactions conducted through the Platform;
(d) Any content, information or materials provided on or through the Platform;
(e) The interpretation, validity, enforceability or termination of these Terms;
(f) Any tortious acts or omissions relating to the Platform;
(g) Any intellectual property disputes involving Platform content or marks;
(h) Any data protection or privacy-related disputes;
(i) Any other matter connected with or incidental to the Platform or these Terms.
By using the Platform, you irrevocably and unconditionally:
(a) Submit to the exclusive jurisdiction of the courts at Mumbai, Maharashtra, India;
(b) Waive any objection to jurisdiction or venue in such courts on grounds of inconvenient forum (forum non conveniens), improper venue or lack of personal jurisdiction;
(c) Consent to service of process by registered post, email or courier with proof of delivery;
(d) Agree not to commence any action in any jurisdiction other than Mumbai, Maharashtra, India, except as permitted under Clauses 19.3 or 19.5.
Notwithstanding Clauses 19.2, if you are a “consumer” as defined under the Consumer Protection Act, 2019, the provisions of Section 19.2 shall not prejudice or limit your statutory rights under consumer protection law.
Indian consumers retain the right to:
(a) File complaints before the appropriate Consumer Disputes Redressal Commission (District, State or National Commission) as per the jurisdictional pecuniary limits and territorial jurisdiction provisions of the Consumer Protection Act, 2019;
(b) Choose the forum based on:
(c) Seek remedies available under consumer protection law, including but not limited to:
Nothing in these Terms shall be construed as:
(a) Waiving or restricting any statutory consumer rights that cannot be waived by agreement;
(b) Preventing consumers from accessing statutory remedies and forums;
(c) Limiting liability below minimum statutory protections;
(d) Requiring consumers to forgo rights guaranteed by the Consumer Protection Act, 2019.
For users based outside India or accessing the Platform from outside India:
(a) These Terms are governed by the laws of India as specified in Clause 19.1;
(b) However, you acknowledge and agree that you remain subject to and must comply with:
(c) You are solely responsible for ensuring that your use of the Platform complies with all laws applicable to you in your jurisdiction.
(d) The courts at Mumbai, Maharashtra, India shall have jurisdiction to entertain disputes arising from these Terms, subject to recognition of local mandatory laws as described below.
Recognition of Local Mandatory Laws:
(a) Where the laws of your country of residence contain mandatory consumer protection provisions that cannot be derogated from by contract, such provisions shall apply to the extent they provide greater protection than these Terms;
(b) Where your local law prohibits or restricts the application of foreign law or foreign jurisdiction clauses, you must either not use the Platform if such use would violate your local law or accept that disputes may need to be resolved in your local courts applying your local law to the extent mandatory.
Notwithstanding any other provision of this Section 19:
(A) Intellectual Property Enforcement
Rah Legal Knowledge Process Private Limited reserves the right to seek injunctive or other equitable relief to protect its intellectual property rights (trademarks, copyrights, patents, trade secrets, proprietary technology) in any court of competent jurisdiction worldwide where infringement is occurring or threatened.
(B) Urgent Interim Relief
Either party may seek urgent interim or interlocutory relief (injunctions, preservation orders, attachment orders) in any court of competent jurisdiction where:
(a) Immediate action is necessary to prevent irreparable harm;
(b) The subject matter or assets relevant to the relief are located;
(c) The relief sought requires enforcement in that jurisdiction.
Such applications for interim relief do not constitute a waiver of the exclusive jurisdiction provisions of Section 19.2 for final adjudication of disputes.
(C) Criminal Matters
For criminal offenses (cybercrime, fraud, hacking, data theft, etc.) arising from or related to the Platform, complaints may be filed with appropriate law enforcement authorities in any jurisdiction where the offense was committed or its effects were felt. Such criminal proceedings are governed by criminal procedure laws of the relevant jurisdiction.
(D) Regulatory and Administrative Proceedings
Complaints to regulatory authorities, government agencies or administrative tribunals (such as data protection authorities, consumer forums, cyber appellate tribunals, telecommunications authorities) may be filed in accordance with the jurisdiction and procedures prescribed by applicable law governing such authorities.
The choice of Indian law in Section 19.1 is made without reference to India’s conflict of laws principles. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded from these Terms.
To the maximum extent permitted by law, you agree that:
(a) All disputes shall be resolved on an individual basis only;
(b) You waive any right to bring or participate in any class action, representative action or collective proceeding;
(c) You waive any right to consolidate your dispute with disputes of other users;
(d) Each party may bring claims against the other only in their individual capacity.
If the class action waiver is held invalid or unenforceable, the matter must proceed in court and all other provisions of these Terms remain enforceable.
Except where a longer or shorter limitation period is mandated by applicable statute, you must commence any legal action, suit, proceeding or arbitration arising from these Terms or your use of the Platform within one (1) year from the date on which the cause of action first accrued.
Any claim not brought within the limitation period is permanently barred and waived.
(A) General Rule
Except as otherwise provided by statute or court order, each party shall bear its own costs and attorney fees in any legal proceeding.
(B) Prevailing Party Recovery
In the event of litigation arising from these Terms:
(a) If ipronline.com is the prevailing party, you shall reimburse ipronline.com for reasonable attorney fees, court costs, expert witness fees and litigation expenses incurred;
(b) If you are the prevailing party, ipronline.com shall reimburse you for reasonable costs to the extent required by applicable law or court order.
(C) Frivolous Claims
If any claim is determined by a court to be frivolous, vexatious or brought in bad faith, the party bringing such claim shall pay the other party’s reasonable attorney fees and costs, in addition to any other sanctions imposed by the court.
By using the Platform, you acknowledge and confirm that:
(a) You have read and understood this Section 19 in its entirety;
(b) You understand the implications of the choice of Indian law and Mumbai jurisdiction;
(c) You have had the opportunity to seek independent legal advice regarding this Section;
(d) You voluntarily and knowingly consent to the jurisdiction and governing law provisions;
(e) You waive any objections or defenses inconsistent with these provisions (except to the extent prohibited by mandatory law).
By using the Platform, you acknowledge and confirm that:
(a) You have read and understood this Section 19 in its entirety;
(b) You understand the implications of the choice of Indian law and Mumbai jurisdiction;
(c) You have had the opportunity to seek independent legal advice regarding this Section;
(d) You voluntarily and knowingly consent to the jurisdiction and governing law provisions;
(e) You waive any objections or defenses inconsistent with these provisions (except to the extent prohibited by mandatory law).
We reserve the right to:
(a) Modify, suspend or discontinue any Platform feature, service or functionality;
(b) Update, enhance or reduce capabilities;
(c) Change pricing, plans or subscription terms;
(d) Alter user interface, design or user experience;
(e) Add or remove third-party integrations;
at any time, with or without notice, at our sole discretion.
We may modify, amend or update these Terms at any time by:
(a) Posting the revised Terms on the Platform with a new “Effective Date”;
(b) Notifying you via email to your registered address;
(c) Displaying a prominent notice on the Platform;
(d) In-app notifications upon login.
For material changes that substantially affect your rights or obligations, we will provide:
(a) At least 30 days’ advance notice before the changes take effect;
(b) A summary of key changes;
(c) An opportunity to review the revised Terms.
Material changes include:
(a) Significant expansion of our liability limitations;
(b) New fees or substantial fee increases for existing services;
(c) Major changes to data usage or privacy practices;
(d) Significant restrictions on Platform functionality.
By continuing to use the Platform after the effective date of any modifications:
(a) You accept and agree to be bound by the revised Terms;
(b) The revised Terms supersede all prior versions;
(c) Your continued use constitutes acceptance.
If you do not agree to modified Terms:
(a) You must discontinue use of the Platform immediately;
(b) You may close your account before changes take effect;
(c) Refund eligibility (if any) will be governed by our refund policy.
We maintain version history of these Terms. You may request prior versions by contacting our Compliance Officer. Always refer to the most current version posted on the Platform.
You may terminate your account at any time by:
(a) Using the account closure feature in your dashboard;
(b) Contacting our support team with a termination request;
(c) Sending written notice to compliance@ipronline.com.
Upon termination:
(a) You will lose access to Platform features and stored data;
(b) No refunds will be provided except as per our refund policy;
(c) You remain liable for any outstanding fees or obligations;
(d) Certain data may be retained as per our data retention policy and legal requirements.
We may suspend or terminate your account and access to the Platform:
(A) Immediately and Without Notice for:
(a) Material breach of these Terms;
(b) Fraudulent activity or misrepresentation;
(c) Illegal use or facilitating illegal activity;
(d) Security threats or compromising Platform integrity;
(e) Court orders or legal requirements;
(f) Repeated violations after warnings.
(B) With Notice for:
(a) Non-payment of fees (after reasonable cure period);
(b) Prolonged inactivity (with data retention notice);
(c) Platform discontinuation or shutdown;
(d) Non-material violations (after opportunity to cure).
Upon termination or suspension:
(A) Immediate Effects:
(a) Your right to access and use the Platform ceases;
(b) Your license to use Platform content terminates;
(c) Pending transactions may be cancelled or completed at our discretion;
(d) Recurring subscriptions are automatically cancelled.
(B) Data and Content:
(a) We may delete your account data after a reasonable period;
(b) You may request data export before termination (where technically feasible);
(c) We may retain certain data as required by law or legitimate business needs;
(d) Backup copies may persist in our systems for a limited period.
(C) Financial Obligations:
(a) You remain liable for all fees incurred before termination;
(b) No refunds unless required by law or refund policy;
(c) Outstanding invoices become immediately due and payable.
The following provisions survive termination:
(a) Sections 3 (No Legal Advice), 4 (BCI Compliance), 12 (Platform Neutrality and Privilege), 13 (Intellectual Property), 16 (Disclaimers), 17 (Limitation of Liability), 18 (Indemnification), 19 (Jurisdiction) and 22 (General Provisions);
(b) Any obligations for payment, confidentiality or indemnification;
(c) Any rights or licenses granted by you to us;
(d) Any provisions that by their nature should survive.
To the maximum extent permitted by law, we are not liable to you or any third party for:
(a) Termination or suspension of your account;
(b) Deletion of your content or data;
(c) Loss of access to Platform features;
(d) Any consequences resulting from termination.
If any provision of these Terms is found to be invalid, illegal or unenforceable by a court of competent jurisdiction:
(a) Such provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent;
(b) If modification is not possible, the provision shall be severed;
(c) The remaining provisions shall remain in full force and effect;
(d) The invalidity shall not affect the validity of other provisions.
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to:
(a) Assert any right or provision under these Terms;
(b) Require strict performance of any obligation;
(c) Exercise any remedy available;
does NOT constitute a waiver of such right, provision or remedy in that instance or any other instance.
All waivers must be in writing and signed by an authorized representative of ipronline.com to be effective.
You may NOT assign, transfer, delegate or sublicense these Terms or your rights and obligations hereunder without our prior written consent. Any attempted assignment without consent is void.
We may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization or sale of assets with notice to you.
Nothing in these Terms creates any:
(a) Partnership, joint venture or agency relationship;
(b) Employer-employee relationship;
(c) Franchise or distributor relationship;
(d) Attorney-client or fiduciary relationship;
between you and ipronline.com. You have no authority to bind us or make commitments on our behalf.
These Terms do not confer any third-party beneficiary rights.
Exception: The indemnified parties under Section 18 are intended third-party beneficiaries of the indemnification provisions.
Neither party shall be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including but not limited to:
(a) Acts of God, earthquakes, floods, fires, natural disasters;
(b) War, terrorism, civil unrest, riots, embargoes;
(c) Pandemic, epidemic or public health emergencies;
(d) Government actions, lockdowns, laws, regulations, orders;
(e) Labor disputes, strikes, lockouts;
(f) Internet failures, telecommunications disruptions, power outages;
(g) Cyberattacks, hacking or security incidents;
(h) Supplier or vendor failures.
The affected party shall:
(a) Promptly notify the other party of the force majeure event;
(b) Use reasonable efforts to mitigate the impact;
(c) Resume performance as soon as reasonably practicable.
If force majeure continues for more than 90 days, either party may terminate the affected services with written notice.
All legal notices, demands or communications required or permitted under these Terms must be:
(A) To ipronline.com:
(B) To You:
Notices are deemed received:
(a) For email: When sent (if during business hours) or next business day;
(b) For post: 7 days after posting;
(c) For in-app: When displayed.
These Terms are executed in English. Any translation is provided for convenience only. In case of conflict between English and any other language version, the English version shall prevail.
(a) Section headings are for convenience only and do not affect interpretation;
(b) Use of “including” means “including but not limited to”;
(c) Singular includes plural and vice versa unless context requires otherwise;
(d) “Days” means calendar days unless specified as business days;
(e) References to laws include amendments and successor legislation.
These Terms do not constitute legal advice or create any advisory relationship. You should consult independent legal counsel to understand your rights and obligations.
You acknowledge that:
(a) You have independently evaluated the Platform and its suitability for your needs;
(b) You have not relied on any representations beyond those in these Terms;
(c) You have had adequate opportunity to review these Terms and seek advice;
(d) You enter into these Terms voluntarily with full understanding.
This “Compliance Disclaimer & Platform Terms of Use” operates in conjunction with and is complemented by the following policies published on ipronline.com:
(a) Privacy Policy – Governs collection, use, storage and disclosure of personal data and information;
(b) Refund Policy – Specifies conditions, procedures and timelines for refunds and cancellations;
(c) Intellectual Property Policy – Details copyright, trademark and IP infringement reporting procedures;
(d) Cookie Policy – Explains use of cookies and tracking technologies;
(e) Service-Specific Terms – Additional terms for specific services or subscription plans.
In the event of any conflict or inconsistency between these Terms and other policies:
(a) Service-specific terms or order forms prevail for that particular service or transaction;
(b) These Compliance Disclaimer & Platform Terms of Use prevail over general policies for matters within their scope;
(c) Specialized policies (Privacy, Refund, IP) prevail for matters specifically addressed therein;
(d) Statutory requirements prevail over all contractual terms to the extent mandatory.
This hierarchy applies to the extent permitted by applicable law.
All policies are subject to periodic review and update. When you accept these Terms, you also agree to be bound by:
(a) Current versions of all referenced policies;
(b) Updates to such policies as notified;
(c) Statutory or regulatory changes that modify policy requirements.
All referenced policies are incorporated into these Terms by reference and constitute binding obligations. Your continued use of the Platform after policy updates constitutes acceptance of such changes.
Communications sent by the Platform, including through:
(a) Email, SMS or WhatsApp messages;
(b) In-app notifications, alerts or prompts;
(c) Push notifications on mobile devices;
(d) Newsletter or blog updates;
(e) Social media posts or advertisements;
regarding product updates, features, educational resources, IP procedure guidance or industry information are:
(a) Informational and educational in nature;
(b) About our technology platform and process management capabilities;
(c) NOT solicitations of legal work or advertisements for legal services;
(d) Designed to help users navigate IP processes and understand Platform features.
All marketing and communication materials strictly comply with Bar Council of India Rules by:
(a) Avoiding language that solicits legal work;
(b) Focusing on platform technology and tools rather than legal services;
(c) Not advertising legal services or promoting legal representation;
(d) Maintaining clarity about the Platform’s non-legal nature.
You may manage your communication preferences by:
(a) Adjusting settings in your account dashboard;
(b) Using “unsubscribe” links in emails;
(c) Opting out through communication preference center;
(d) Contacting support@ipronline.com.
Note: Certain transactional communications (account notifications, security alerts, service updates, billing information, legal notices) cannot be opted out as they are essential for Platform operation and legal compliance.
With your consent, we may send promotional communications about:
(a) New features, tools or services;
(b) Special offers, discounts or promotions;
(c) Educational webinars, workshops or events;
(d) Industry insights and IP-related information;
(e) Platform updates and improvements.
You may opt out of promotional communications at any time without affecting transactional communications.
We are committed to responsible communication practices:
(a) We do not sell or rent contact information to third parties for marketing;
(b) We comply with applicable anti-spam laws and regulations;
(c) We respect opt-out preferences and honor unsubscribe requests promptly;
(d) We do not engage in unsolicited mass marketing or spam.
As part of our commitment to supporting Indian Micro, Small and Medium Enterprises (MSMEs), the Platform provides information and assistance regarding:
(a) MSME registration under the Udyam Registration portal;
(b) Eligibility for government fee rebates and concessions for trademark applications;
(c) Documentation requirements for claiming MSME benefits;
(d) Procedural guidance for availing fee waivers.
MSME registration assistance is provided as a no-fee service to eligible applicants. However:
(a) You are responsible for providing accurate information and documentation;
(b) Government processing requirements and timelines apply;
(c) MSME registration is subject to government verification and approval;
(d) We do not guarantee successful registration or benefit approval.
Trademark and IP application fees vary based on applicant category:
(a) Individuals, startups and small enterprises may be eligible for reduced fees;
(b) MSME-registered entities may qualify for significant fee concessions;
(c) Fee structures are determined by the Indian IP Office and subject to change;
(d) Eligibility must be established at the time of filing with proper documentation.
The Platform:
(a) Provides information about government fee structures and concessions;
(b) Assists with documentation for claiming eligible benefits;
(c) Does NOT guarantee eligibility or approval of fee concessions;
(d) Is NOT responsible for changes to government fee policies or criteria.
You are responsible for:
(a) Verifying your eligibility for fee concessions;
(b) Providing accurate supporting documentation;
(c) Understanding government requirements and limitations;
(d) Bearing any additional fees if concessions are denied or revoked.
By accessing, browsing, registering an account or using any feature or service of ipronline.com, the User irrevocably and unconditionally:
(A) Acknowledges and Confirms that they have:
(a) Read these Terms of Use in their entirety;
(b) Understood the nature, scope and limitations of the Platform;
(c) Had adequate opportunity to seek independent legal advice regarding these Terms;
(d) Voluntarily chosen to use the Platform with full knowledge of these Terms.
(B) Accepts and Agrees that:
(a) These Terms constitute a legally binding contract between the User and Rah Legal Knowledge Process Private Limited;
(b) The User is bound by all provisions, limitations, disclaimers and obligations contained herein;
(c) Continued use of the Platform constitutes ongoing acceptance of these Terms as may be modified from time to time.
(C) Represents and Warrants that:
(a) The User has legal capacity and authority to enter into this agreement;
(b) The User is of legal age (18 years or older, or age of majority in their jurisdiction);
(c) If representing an entity, the User is duly authorized to bind such entity to these Terms;
(d) All information provided to the Platform is accurate, complete and not misleading.
(D) Unequivocal Understanding of Platform Nature
The User expressly acknowledges, understands and unconditionally agrees that:
ipronline.com is exclusively a technology platform that provides:
(a) Process management and workflow automation tools;
(b) Document logistics and digital storage systems;
(c) Informational resources and procedural guidance;
(d) Connection facilitation with independent legal professionals.
ipronline.com is NOT:
(a) A law firm, legal practice or legal service provider;
(b) A provider of legal advice, legal opinions or legal interpretations;
(c) A substitute for qualified legal counsel or professional legal representation;
(d) An advocate, attorney or legal practitioner enrolled with any Bar Council or regulatory body;
(e) A legal representative authorized to appear before courts, tribunals or government authorities.
(E) No Legal Advisory or Professional Services
The User acknowledges that:
(a) All content, information, tools, templates, timelines, forms and resources on the Platform are for general informational and process enablement purposes only;
(b) Such materials do NOT constitute legal advice, legal opinions or law-based recommendations;
(c) The Platform does NOT provide customized legal strategies, interpretations or case-specific guidance;
(d) No communication with the Platform creates or shall create an attorney-client relationship or legal professional privilege.
(F) Mandatory Requirement for Independent Legal Counsel
The User understands and accepts that:
(a) The User MUST obtain independent legal advice from a qualified, enrolled advocate or IP attorney before making any legal decisions;
(b) The Platform’s information and tools are NOT sufficient for legal decision-making without professional legal consultation;
(c) Reliance on Platform information without independent legal advice is done entirely at the User’s own risk;
(d) ipronline.com bears NO responsibility for outcomes resulting from the User’s failure to obtain proper legal counsel.
The User hereby irrevocably waives, releases and forever discharges ipronline.com, its affiliates, directors, officers, employees, agents and representatives from any and all claims, demands, actions, causes of action, damages, liabilities, costs or expenses arising from or relating to:
(a) Any alleged misunderstanding of the Platform’s nature as a technology platform rather than a legal service provider;
(b) Any alleged belief, expectation or assumption that ipronline.com provides legal advice or professional legal services;
(c) Any alleged reliance on Platform information as legal advice or professional guidance;
(d) Any claim that the Platform should have provided legal advice, warnings or professional recommendations;
(e) Any assertion that an attorney-client relationship was created or should have been created through use of the Platform;
(f) Any allegation that the Platform held itself out as a law firm or legal service provider;
(g) Any contention that Platform communications should be protected by attorney-client privilege or legal professional privilege.
The User expressly understands all/ any risks associated with:
(a) Using only a technology platform for IP procedures without engaging a full-service law firm;
(b) Self-managing of IP procedures with Platform assistance rather than complete professional representation;
(c) Relying on general procedural information rather than customized legal advice;
(d) Making legal decisions without obtaining independent professional legal counsel;
(e) Sharing information through a non-privileged communication channel;
(f) Any consequences arising from the User’s choices, actions or omissions in connection with IP matters.
You represent and warrant that all information, data and documents you provide to the Platform are:
(a) Accurate, current, complete and truthful;
(b) Not misleading or fraudulent;
(c) Properly authorized for submission;
(d) Your own or properly licensed content.
You will promptly update any information that becomes inaccurate or outdated.
You are solely responsible for:
(a) Regularly checking your registered email for official registry notices;
(b) Monitoring application status through official IP office portals;
(c) Tracking and complying with all statutory deadlines and timelines;
(d) Responding to office actions, objections and notifications;
(e) Renewing registrations before expiry dates;
(f) Attending hearings when required.
The Platform’s alerts and reminders are supplementary tools only and do NOT replace your obligation to independently track deadlines.
You must:
(a) Verify all documents before filing or submission;
(b) Ensure compliance with applicable law, rules and formats;
(c) Check for errors, omissions or inconsistencies;
(d) Maintain backup copies of all important documents;
(e) Review platform-generated documents for accuracy.
You agree to comply with:
(a) All applicable Indian laws, including but not limited to the Trade Marks Act, 1999, Copyright Act, 1957, Patents Act, 1970, Designs Act, 2000, Geographical Indications of Goods (Registration and Protection) Act, 1999;
(b) Information Technology Act, 2000 and rules thereunder;
(c) Consumer Protection Act, 2019;
(d) Any other applicable statutes, regulations and rules.
The User agrees that:
(a) Failure to read, understand or agree with these Terms does NOT excuse the User from compliance with these Terms;
(b) Claimed ignorance of these Terms or the Platform’s nature does NOT constitute a defense to any breach or violation;
(c) The User cannot assert that Platform materials were unclear, ambiguous or misleading regarding its non-legal nature;
(d) These Terms are clear, conspicuous and unequivocal in defining the Platform’s role and limitations;
(e) The User had adequate opportunity and was advised to seek independent legal counsel to understand these Terms.
For general queries, platform assistance, technical support or service-related questions:
Support Team
For legal notices, compliance concerns, grievances, content issues or policy-related matters:
Operated by: Rah Legal Knowledge Process Private Limited
Registered Office: Raheja Plaza-I, 201 A, LBS Marg, Ghatkopar (West), Mumbai – 400086, Maharashtra, India
Corporate Identity Number (CIN): U93090MH2009PTC196818
For service of legal notices, court processes or formal legal communications:
By accessing or using the Platform, you acknowledge and confirm that you have:
These Terms constitute a legally binding agreement between you and Rah Legal Knowledge Process Private Limited. Your continued access or use of the Platform constitutes your acceptance of and agreement to be bound by these Terms as modified from time to time.
If you have any questions or concerns about these Terms, please contact us at compliance@ipronline.com BEFORE using the Platform. Do not proceed if you do not agree to these Terms.
Document Title: Compliance Disclaimer & Platform Terms of Use
Effective Date: December 4, 2025
Last Updated: December 4, 2025
Version: 2.0
Previous Version Date: October 2, 2025
Supersedes: All prior versions of Terms of Use, Terms of Service or Compliance Disclaimers
The following policies are incorporated into these Terms by reference and are available on our website:
All policies are subject to the same modification and notification procedures as these Terms.
If you do not accept these Terms, you must not use the Platform.
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