This privacy statement applies to the website www.ipronline.com and it’s allied solutions and services (collectively mentioned as “website” “we,” or “us”). 

We respect your privacy

At this website, we strive to deliver outstanding products, services, and experiences to it’s users. We value your business and, more importantly, your loyalty. We recognize that privacy is a very important aspect. We have developed this Privacy Policy to explain our practices regarding the personal information we collect from you or about you on this site or via our apps, through written or verbal communications with us, when you visit our website, or from other sources. 

By using any of our products or services and/or by agreeing to this Statement, e.g. in the context of buying any of our products or services, you understand and acknowledge that we will collect and use information as described in this Statement. Please read the privacy statement carefully.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via contact form, email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary ones to fulfill your request; e.g. to comply the government procedure concerned to the service we provide or to courier order deliverables.

Unless you ask us not to, we may contact you via email in the future to tell you about special offers, new products or services, or to inform changes and improvements we absorb.

Security 

We take precautions to protect your information. When you submit any sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees and associates share a confidentiality agreement with our organizations. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Registration at the website

In order to use the services of this website, a user is provided with login credentials. Unique information such as email address and name are used by the site to register a unique user on the site. This information is used to contact you while delivering services and also to inform about the products/services on our site in which you have expressed interest. 

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies 
We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the user experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing 
We share aggregated demographic information with our partners, associates, professional practitioners and the process management company in our consortium in order to provide you with the specific services offered by this website. 

We use outside shipping company to ship orders, and payment gateway process company to bill users for goods and services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as pin code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the user experience and customer satisfaction from this website.

Contact us

If you have any questions about this statement or feel that we are not abiding by this privacy policy, or wish to compliment, please contact us  by email at support@ipronline.com or via telephone at 022- 22696622. We will respond within 30 days or sooner if practicable. Our postal address is Raheja Plaza- I, 201 A, LBS Marg, Ghatkopar (W), Mumbai- 400 086, India.